Does DJI Assistant Work with Air 3 (Answered – With Video)

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In the world of drones, especially DJI drones, the Air 3 is relatively young, having been released in July 2023.

Because of it being a “newer” drone, the Air 3 won’t need system recalibration or various tweaks for some time to come.

However, if these procedures and utilities are needed due to malfunction or mishap, DJI has you covered with the functionality built into its DJI Assistant 2 software.

In this article and video, we’ll discuss what the DJI Assistant 2 is, how to download and install it, as well as walk through accessing its various functions and utilities.

What is DJI Assistant 2? #

The DJI Assistant 2 (Consumer Drone Series) software was created by DJI for use with its various consumer drones to:

Access and export Air 3 flight data logs
Manually update the Air 3 firmware
Roll-back firmware versions, if and when this option is available
Calibrate the Air 3’s vision sensors (when available)

In addition to just connecting the DJI Air 3 to the DJI Assistant 2 software, the DJI RC 2 and RC-N2 can likewise be connected for software tasks.

To use the DJI Assistant 2 software to perform these functions, your Air 3 (or RC 2/RC-N2 controllers) will need to be connected to your Windows PC or Mac, which we’ll discuss shortly.

You might have previously owned or currently own other DJI drones and have the DJI Assistant 2 software installed for them.

If this is the case, you will need to download and install the Assistant 2 software specifically designed for the Air 3, as those previous versions will not work.

» MORE: DJI Assistant 2: A Complete Guide (Step-by-Step)

Downloading & Installing DJI Assistant 2 #

To download the DJI Assistant 2 software for the Air 3, select one of the two following links for your computer type:

After you have downloaded the software, install it using the normal methods of installation for your computer type.

With the DJI Assistant 2 software installed, we’ll now go through the steps for connecting the Air 3 to your computer (PC or Mac).

» MORE: How to Use DJI Assistant 2 with DJI Mini 3 / Mini 3 Pro (Step-by-Step Guide)

Connecting the Air 3 to your PC or Mac #

To connect the Air 3 to your PC or Mac, you will need the USB to USB-C cable that came included with the Air 3.

The DJI-included USB-C cable not only charges the Air 3 but acts as a data cable as well. It is nice to see that DJI has included this particular cable with all their Air 3 combos and packages.

**Step 1: **Insert the Air 3’s USB to USB-C cable into an empty USB slot on your computer.

**Step 2: **While the Air 3 is off, plug the USB-C end into the Air 3. Shortly, we’ll be turning the Air 3 on.

» MORE: How to Connect the DJI Air 3 to a Computer (Video)

Launching the DJI Assistant 2 Software #

With the Air 3 plugged into an empty USB slot on your PC or Mac:

**Step 3: **Launch the DJI Assistant 2 software.

Step 4: For first-time usage of the DJI Assitant 2 Software, you will need to be logged into your DJI account. This can be done in the right-hand corner of the software.

**Step 5: **After either logging into your DJI account or confirming it is logged in, unfold the Air 3’s arms and legs.

Remove the gimbal cover and then turn on the Air 3 by pressing the power button once and then holding the power button.

Your computer, whether Windows PC or Mac, should recognize the Air 3’s internal storage as well.

**Step 6: **The DJI Assistant 2 software will then transition to a screen that shows your Air 3. Choose the Air 3.

» MORE: How to Register My Drone with DJI (For Warranty Purposes)

Using DJI Assistant 2 #

Every once in a while there may be noticeable inconsistencies in modules between one firmware and another.

Perhaps if a battery was updated on one firmware and the rest of the batteries are on another. Or maybe even something entirely different.

Thankfully, if this is the case, you may receive a message giving you the option to update the firmware to get all modules on the same version.

You can choose to do so now or cancel the update and wait to do so manually at a later time.

Once in the main area of the DJI Assistant 2 software, there are three areas you can go into.

Firmware Update
Log Export
DJI Assistant Log

» MORE: How to Download from DJI Air 3 (Step-By-Step Guide with Photos, Screenshots & Video)

Firmware Update #

With all newer DJI consumer drones, the DJI Fly app will alert you to newly available firmware updates, giving you the option to update the firmware immediately within the app.

In addition to that process, the DJI Assistant 2 software likewise has an area dedicated to Firmware Updates.

This area is useful as not only can you update your firmware here, but you can also downgrade the firmware if the option is available.

In the past when I have sold various drones, the option was indeed available to roll back firmware versions.

I have not personally seen this option with the Mini Pro series or Air 3, but when it is available it will show here under the Action button.

» MORE: How to Downgrade Your DJI Firmware Using DJI Assistant 2 (Explained)

Log & DJI Assistant Log Export #

Log export allows you to choose log files to export.

These log files are useful to DJI when trying to determine what might have happened during a flight event to cause the drone to crash, fly away, or become unresponsive.

Exporting these files to a directory on your computer allows you to then share them with the appropriate party.

Additionally, the DJI Assistant log enables you to export the Assitant log, while specifying various criteria.

» MORE: DJI Fly App (Everything You Need to Know)